Privacy Policy
Last updated: March 1, 2026
1. Introduction
Suvarna Memorial Trust ("we", "us", "our") operates the Shree Suvarna Temple website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your privacy in accordance with applicable Indian laws including the Digital Personal Data Protection Act, 2023 (DPDPA).
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, postal address when you fill out forms, make donations, or book pujas
- Payment Information: Payment details processed through our secure payment gateway partners (Razorpay/PayU). We do not store your complete payment card details on our servers
- Usage Data: Browser type, IP address, pages visited, time spent on pages, referring URLs
- Device Information: Device type, operating system, screen resolution
- Communication Data: Messages, emails, and feedback submitted through our contact form
3. How We Use Your Information
We use collected information for:
- Processing donations and issuing tax receipts (80G certificates)
- Facilitating puja bookings and prasad delivery orders
- Sending confirmations and updates about your bookings
- Responding to your inquiries and feedback
- Improving our website and services
- Sending newsletters and festival updates (only with your consent)
- Complying with legal obligations
4. Cookies and Tracking
Our website may use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic and usage patterns
- Improve website functionality
You can control cookie settings through your browser. Disabling cookies may affect some website features.
5. Third-Party Sharing
We may share your information with:
- Payment Processors: Razorpay/PayU for processing donations and payments (subject to their privacy policies)
- Delivery Partners: Courier services for prasad delivery (name, address, phone number only)
- Analytics Services: Google Analytics for website usage analysis (anonymized data)
- Legal Requirements: When required by law, court order, or government authority
We do NOT sell your personal information to third parties.
6. Data Security
We implement appropriate security measures including:
- SSL/TLS encryption for data transmission
- Secure storage of personal data
- Access controls limiting data access to authorized personnel
- Regular security reviews
While we strive to protect your information, no method of transmission over the internet is 100% secure.
7. Your Rights
Under applicable Indian law, you have the right to:
- Access your personal data held by us
- Request correction of inaccurate data
- Request deletion of your personal data (subject to legal retention requirements)
- Withdraw consent for data processing
- Lodge a complaint with the Data Protection Board of India
To exercise these rights, contact us at info@suvarnatrust.in.
8. Data Retention
We retain your personal data for:
- Donation records: 8 years (as required by tax laws)
- Puja booking records: 3 years
- Contact form submissions: 1 year
- Website analytics data: 26 months
After the retention period, data is securely deleted or anonymized.
9. Children's Privacy
Our website is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
10. DPDPA 2023 Compliance
In compliance with the Digital Personal Data Protection Act, 2023:
- We process personal data only for lawful purposes with your consent
- We provide clear notice about data collection and usage
- We implement reasonable security safeguards
- We appoint a Data Protection Officer as required
- We honour your rights as a Data Principal
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
For privacy-related queries or to exercise your rights:
Suvarna Memorial Trust (Data Protection Officer)
JVLR, Panchkutir, Powai, Mumbai 400076
Phone: +91-9920091969
Email: info@suvarnatrust.in